Get Live Remote Assistance NOW!

PREMIUM support customers may benefit from instant help or training from our experienced personnel. Upcoming questions or problems, e.g. during installation, can thus be solved within minutes.


How does it work?

Please follow the instructions below to get remote assistance for training or demo purposes.


Send us an email to support(at)labcognition.com with your request.

Alternatively, dial our phone number to speak to our support team employee
+49 221 941 023 18

We will arrange an online meeting (Microsoft Teams) to assist you with or demo our software to you then.

How to become a PREMIUM support customer?


Contact us for your individual quotation to become a PREMIUM support member. For a minor annual fee, you will be able to contact us during our usual office times. We will try to solve your problems immediately.