Support Overview
Problems? Questions? Updates? General Information?
Whatever it is, please contact our technical support team. We will answer your questions and help you solve your problems.
Please take a moment to have the following information ready before contacting LabCognition's technical support:
- Locate your maintenance contract number, if available.
- Find the version and serial number of your product in the Help → About dialog of your software.
- Determine your operating system version and the current service pack status.
Support News
| Date | Message |
|---|---|
| Jan-01 2022 | Jan-01, 2022: Dr. Klaus Schuermann is now sole owner of LabCognition... |
| Feb-14 2020 | Windows 7 Support ends on Feb-14 2020 |
| Jul-26 2016 | Scripting Add-On module support ends on Dec-31 2016 |
| Nov-01 2015 | Windows XP support ends on Dec-31 2015 |
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Live Remote Support
PREMIUM support customers may contact us to get instant help or training from our experienced personnel.
panorama Online Software Help
Constantly updated online help for panorama, irAnalyze, RAMalyze, and the Add-on Modules.