Support Overview

Problems? Questions? Updates? General Information?

Whatever it is, please contact our technical support team. We will answer your questions and help you solve your problems.
Please take a moment to have the following information ready before contacting LabCognition's technical support:

  • Locate your maintenance contract number, if available.
  • Find the version and serial number of your product in the Help → About dialog of your software.
  • Determine your operating system version and the current service pack status.

Support News

Date Message
Nov-01 2015 Windows XP support ends on Dec-31 2015
Jul-26 2016 Scripting Add-On module support ends on Dec-31 2016

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